Review batch documentation before ordering

Peptyed support

Research support.

Peptyed is operated by Vital Labs Logistics LLC d.b.a. Peptyde.

Include an order number, product name, or batch code when applicable. Our team will route your question to the right record.

Browse ordering FAQs

01

Order support

For a damaged, incomplete, delayed, or incorrect shipment, retain the packaging and include your order number and clear photographs.

Email order support
02

Batch records

Use the batch code printed on the vial to search available analytical documentation, or send the code for research-team assistance.

Review documentation status
03

Product questions

For specifications, availability, storage, or handling questions, include the exact product name, size, and batch code when available.

Email the research team
04

Privacy requests

For access, correction, deletion, consent, or other privacy questions, use a dedicated subject line so the request can be tracked.

Submit a privacy request